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Extreme networks 985115420M48T4YETAA POS

PremierPLUS Support from Extreme Networks is a proactive, high touch, post-sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels.ExtremeWorks PremierPLUS – Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with onsite labor for Covered Products (as defined herein) according to levels of purchase. In addition, customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned, and scheduled review sessions held. The ExtremeWorks PremierPLUS – Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions. Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations (installing operational software update or upgrades arranging for an onsite parts replacement, apply configuration setting etc).Extreme Networks service offerings further grant customers telephone and web access to Extreme Networks, Network Operations Center (NOC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

Extreme networks 1Y ExtremeWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y ExtremeWorks Managed Services ResponsePLUS 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

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Extreme networks Partner Works 1 license(s) POS

Support ServicesRelentless, around the clock support for complex IT challengesWhy Extreme Global Technical Support and Services?With 100% in-sourced support engineers in locations around the world, our 7x24x365 Global Technical Assistance Centers (GTAC) are open and ready to solve your most complex IT transformation challenges. Gain full access to first-person resolution when you need it, where you need it, on your terms with ExtremeWorks.We Help Organizations Merge Existing Technologies with NewExpert knowledge on your termsGain access to network and cloud expertise, with deep reach into Extreme's product teams. If things go wrong, you have access to an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and your organization's strategic goals.Extreme-badged, global support when you need itCount on an expert support team. No matter who you talk with, they're wearing an Extreme Networks badge. Top-notch, fast serviceRely on consistent first-person resolution. If you call Extreme with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case. Maximize your IT infrastructure with ServicesExtreme Networks Services helps simplify the increasing complexity of your IT environment. Our IT experts work with organizations, just like yours, to help resolve IT issues quickly and efficiently. We understand that your hybrid network is the backbone of your business, and there’s no negotiating when it comes to staying connected. Break-fix problems come up from time to time, but they don’t need to stop business operations. The need for configuration assistance, hardware problem resolution, or troubleshooting an IT issue can be overcome quickly with the right support. Seamlessly. Your stakeholders will never know the difference. Your mission is our vision. At Extreme Networks, there are no boundaries for solving our customers’ challenges. In the event of the unexpected, we work with and complement your existing teams to minimize disruption and maximize productivity.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.