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Extreme networks ExtremeWorks Managed Services MonitoringPLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

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Zebra OneCare 1 license(s) 1 year(s) POS

TECHNOLOGY IS COMPLEX. MAINTENANCE DOESN'T HAVE TO BE.You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.Never one-size-fits-all, choose the "right-for-you" plan that's tailored to your exact needs and business urgency. Delivering much more than backup warranty and repair, our comprehensive plans add years of ongoing enhancements to protect your technology and your investment.TRUSTED SERVICE AND ONGOING SUPPORT FROM THE SOURCEAccidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.HASSLE-FREE REPAIRS AND SUPPORT YOUR WAYGet the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.PEACE-OF-MIND PLANS THAT FLEX TO FIT YOUR BUSINESSChoose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.

Extreme networks 3Y ExtremeWorks CLOUD TAC & OS 3 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

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Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

Extreme networks 3Y CLOUD TAC & OS 3 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.