Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s)

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

ON ORDER

SKU: 97508-H34087

Manufacturer: Extreme networks Extreme networks

RRP Price €6,549.39

Specifications

Features

Type
On-site
Service included
Parts
Service time (hours x days)
24x7
Response time
4 h
Number of years
1 year(s)
Compatibility
EC7200A4F-E6

Accessories

License

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