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97004-4220-12P-4X POS

Extreme networks 1Y ExtremeWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Zebra Z1ASF-ZQ6H-3C0 warranty/support extension 3 year(s) POS

MAXIMISE ZEBRA DEVICE UPTIME AND BUSINESS PERFORMANCE WITH ZEBRA ONECARE SUPPORT SERVICESEvery day, you depend on your Zebra mobile computers, barcode scanners and printers to keep your business up and running efficiently. Ensure you get the predictable and dependable performance you need to maximise device uptime and return on investment for your Zebra devices with Zebra OneCare Support Services. No matter what level of service you need, there’s a Zebra OneCare Service to support your critical operations and help improve business outcomes. Zebra OneCare services set the bar for service, support and repair - with experts that speak 17 languages offering unmatched from-the-manufacturer support — after all, nobody knows our products better than we do.ESSENTIALBASIC ASSURANCEThis core service offering provides the assurance you need across all your products, going beyond standard warranty providing:- Comprehensive coverage — if it’s broken, we fix it- Covers accidental damage, plus normal wear and tear- 8x5 local time live-agent support- 3-day repair turnaround time- Access to restricted software- Device Diagnostics for mobile computers- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Zebra 1Y OneCare Essential with Comprehensive coverage 1 license(s) 1 year(s) POS

Zebra OneCare™ Maintenance PlansOur Zebra OneCare Support and Service goes above and beyond the manufacturer's warranty to cover it all, including normal wear and tear and accidental damage.Technology is Complex. Maintenance Doesn't Have to Be.You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.Trusted Service and Ongoing Support from the SourceAccidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.Hassle-Free Repairs and Support Your WayGet the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.Peace-of-Mind Plans that Flex to Fit Your BusinessChoose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.Zebra OneCare™ EssentialCore AssuranceGain peace of mind when your day-to-day device needs are covered to keep your fleet up and running. Get comprehensive protection, including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports and more with VisibilityIQ™ OneCare™.Complete AssuranceFully comprehensive, includes accidental damage, functional failure and normal wear and tear, print head replacement, plus replacement device if beyond economical repair.3-Day RepairsThree-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.8x5 Tech SupportPriority access to live-agent telephone technical support during normal business hours (8x5) no matter where customers are located.OS and LifeGuard for Android Security UpdatesProtect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

Zebra Z1B1-QNX0-1C0 warranty/support extension 1 year(s) POS

Providing High Visibility and Availability Across Your Zebra Solution.With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.And our experts speak your language — with 16 languages, we're ready to support associates in just about every corner of the world.Essential.This foundational service offers comprehensive coverage that includes:- Technical support available during your local business hours.- 3-day turnaround time on repairs.- User assessment and learning resources allows you to educate your users on how to use our devices.- Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.

Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

Zebra Z1A1-IMZX-1C0 warranty/support extension 1 year(s) POS

Providing High Visibility and Availability Across Your Zebra Solution.With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.And our experts speak your language — with 16 languages, we're ready to support associates in just about every corner of the world.Select.A higher level of care, delivering more capabilities:- Replacement Service: If a device needs repair, replacements are shipped out as soon as you notify us — before we receive your broken unit.- We’ll even commission your mobile computer, so the device is ready to use on arrival.- 24/7: No matter what time of the day or night you have a problem, our experts are ready to help.- Select service provides a technical support help desk with 24x7 availability.- Asset Visibility: Cloud-based visibility service option, powered by our Asset Visibility Platform.- Provides the location, condition and usage patterns of your device to enhance worker productivity.

Zebra Z1A1-RWX1-1C0 warranty/support extension 1 year(s) POS

Providing High Visibility and Availability Across Your Zebra Solution.With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.And our experts speak your language — with 16 languages, we're ready to support associates in just about every corner of the world.Select.A higher level of care, delivering more capabilities:- Replacement Service: If a device needs repair, replacements are shipped out as soon as you notify us — before we receive your broken unit.- We’ll even commission your mobile computer, so the device is ready to use on arrival.- 24/7: No matter what time of the day or night you have a problem, our experts are ready to help.- Select service provides a technical support help desk with 24x7 availability.- Asset Visibility: Cloud-based visibility service option, powered by our Asset Visibility Platform.- Provides the location, condition and usage patterns of your device to enhance worker productivity.