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Extreme networks ExtremeWorks Premier Plus 1 year(s) POS

Extreme Networks Premier Services Provide You with a Personal Advocate who will Track Every Case from Beginning to EndExpert knowledge at your fingertipsKnow you have the responsive networking expertise you need and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their effort to the projects that align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on a single point of contact who will expedite your resolution. When you have a critical problem, your Premier Delivery Manager will work with you through to resolution.

Extreme networks 1Y Extended service agreement 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks ExtremeWorks Premier Plus 1 year(s) POS

Extreme Networks Premier Services Provide You with a Personal Advocate who will Track Every Case from Beginning to EndExpert knowledge at your fingertipsKnow you have the responsive networking expertise you need and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their effort to the projects that align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on a single point of contact who will expedite your resolution. When you have a critical problem, your Premier Delivery Manager will work with you through to resolution.

Extreme networks 1Y ExtremeWorks Return to Factory 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks 1Y PartnerWorks 1 year(s) POS

Expert knowledge at your fingertipsGain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.Unburden your staffRelieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.Support when you need itCount on an expert support team. No matter who you talk with, they’re wearing an Extreme Networks badge.Whiteglove serviceRely on consistent first person resolution. If you call ExtremeWorks with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Extreme networks ExtremeWorks Managed Services ResponsePLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluateand take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

8754-871600-05 POS

Extreme networks ExtremeWorks Managed Services MonitoringPLUS 1 year(s) POS

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

DPO16-3311-01 POS