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MODULE 4: Grow · LESSON 2 OF 4 · Your workspace

Understand points at checkout

Learn eligibility, reservations, order totals and how membership benefits differ from Igniter rewards.

5 min2 knowledge checks · pass at 2 of 2

Watch NOVA show you

Earn points

How Helpful Points are earned in three tiers, build your flame level and can't be spent. About 1 min 5 s, with your turn to try.

Read the transcript: Earn points
  1. Helpful Points, or HP, show how much you've helped. Open Points to see yours.
  2. This is your total. It counts approved contributions, answered questions and real sales.
  3. There are three tiers. Low-tier points for information: specs, reviews, videos, answers and social links that help shoppers decide.
  4. Medium-tier points for referrals and leads: bringing people in: someone who joins and opens a store, or a lead.
  5. And high-tier points for a sale made through your store or your links.
  6. Helpful Points build your flame level, from Spark to Pro, Max, Ultra and Blaze.
  7. Your turn. Tap Blaze to see what the top level takes.
  8. Your flame shows on your store, so shoppers can see your track record at a glance.
  9. One thing to remember: Helpful Points can't be spent or withdrawn. They're your reputation, not a balance.

A demonstration with example data. Your workspace shows your own store, and the features marked as opening in stages are not live yet.

Explore the idea

TRY IT HERE · PRACTICE ONLY

Try a sample checkout

500 points · €5.00 applied

Example: €30 basket, with a €5 credit limit. You would pay €25.00. Your real checkout sets its own eligible limit.

Step 1 of 5