Privacy Policy

1. Data Controller

YOT LTD, trading as FUSE ("we", "us", "our"), is the data controller responsible for your personal data. We are registered in Malta (Company Registration Number: C93877, VAT Number: MT26786902) and comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

Registered address: YOT LTD, 31, Triq l-Imdina, H'Attard ATD9039, Malta.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, phone number, company name
• Order and transaction data: purchase history, payment details, delivery addresses
• Usage and analytics data: pages visited, search queries, feature interactions
• Device and browser information: IP address, browser type, operating system
• Communication records: support tickets, chat transcripts, email correspondence
• For B2B accounts: company registration details, VAT numbers, billing information

3. How We Use Your Data

We process your data to: fulfil orders and provide our services, personalise your experience, communicate about orders and account activity, comply with legal obligations, improve our platform, and where you have consented, send marketing communications.

4. Legal Basis

We process your data based on: performance of a contract (order fulfilment), legitimate interest (platform improvement, fraud prevention), legal obligation (tax and accounting requirements), and consent (marketing communications, non-essential cookies).

5. Cookies

We use cookies and similar technologies to operate our platform, analyse usage, and improve your experience. For full details, please see our Cookie Policy.

6. Data Sharing

We share data with: payment processors (for transaction processing), logistics and courier partners (for order delivery), cloud hosting and infrastructure providers, and analytics services. We do not sell your personal data to third parties.

7. Your Rights Under GDPR

You have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise any of these rights, contact us at sales [at] yotltd.com.

8. Data Retention

We retain personal data for as long as your account is active or as needed to provide our services. Transaction and financial records are retained for 7 years as required by Maltese law. You may request deletion of your account and personal data at any time, subject to legal retention requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Contact

For any questions regarding this Privacy Policy or our data practices, please contact us:

Email: sales [at] yotltd.com
YOT LTD, 31, Triq l-Imdina, H'Attard ATD9039, Malta.

You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.