HPE

HPE 5Y 9x5 LRS Proactive Care Service

SKU: U28R2E

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Key specs

SKU
U28R2E

Description

The HPE U28R2E is an Electronic Pack (EPACK) for a 5-year, 9x5, next business day (NBD) response time, Proactive Care Service with a comprehensive defective material retention (CDMR) option. This service is designed to provide enhanced support for HPE products, ensuring business continuity and operational efficiency. It includes remote support, hardware and software technical assistance, and proactive services to help prevent issues before they impact operations. The 9x5 coverage means support is available during standard business hours, five days a week, with a commitment to on-site response

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