HPE

HPE 3-Year NBD DMR Samsung Proactive Care Service

SKU: U9SF5E

€202.27

In stock

The HPE U9SF5E is an Electronic Pack (EPACK) for a 3-year Proactive Care service with Next Business Day (NBD) response and Defective Material Retention (DMR) for Samsung products. This service is designed to provide comprehensive support, ensuring business continuity and minimizing downtime. Proactive Care offers advanced support features, including proactive monitoring, personalized technical support, and rapid issue resolution. The Next Business Day response ensures that a qualified technician will be on-site the next business day after a service call is placed, if required. Defective Material Retention allows the customer to keep defective parts replaced under warranty, which is crucial for data security and compliance requirements in sensitive environments.