HPE

HPE 5-Year NBD DMR Samsung Proactive Care Service

SKU: U9SJ7E

€264.04

In stock

The HPE U9SJ7E is an Electronic Pack (EPACK) for a 5-year Proactive Care Service with Next Business Day (NBD) response and Comprehensive Defective Material Retention (CDMR) for Samsung products. This service is designed to provide enhanced support, ensuring business continuity and minimizing downtime. Proactive Care offers advanced support features, including proactive monitoring, firmware and software updates, and personalized technical support. The NBD response ensures that a qualified HPE service specialist will be on-site the next business day to address hardware issues. CDMR allows customers to retain defective hard drives or other components, which is crucial for data security and compliance requirements. This service is ideal for businesses requiring high availability and stringent data protection for their Samsung IT infrastructure.