HPE

HPE 4-Year NBD DMR Samsung Electronic Care Pack

SKU: U9SM6E

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Key specs

SKU
U9SM6E

Description

The HPE U9SM6E is an Electronic Pack (EPACK) providing 4 years of Next Business Day (NBD) Comprehensive Defective Material Retention (CDMR) service for Samsung products. This service is designed to enhance the support and warranty coverage for eligible Samsung hardware, ensuring that defective components are retained by the customer for security or compliance reasons, rather than being returned to HPE. The NBD response time aims to provide a replacement part or service intervention on the next business day after a service request is initiated, minimizing downtime and maintaining operational co

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