
Key specs
- SKU
- U9TD5E
Description
HPE Foundation Care Service provides a high level of support for your Samsung Storage products, ensuring operational continuity and minimizing downtime. This Electronic Pack (EPACK) offers 1 year of coverage with 9x5 service availability, meaning support is accessible 9 hours a day, 5 days a week. Foundation Care includes remote technical support, hardware and software support, and on-site hardware support with a next business day (NBD) response time. This service is designed to help you maintain peak performance and reliability for your critical IT infrastructure.
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