HPE 3Y 9x5 LRS MFP Secure RIC E-Pack

The HPE UA1A5E is an Electronic Pack (EPACK) for a 3-year, 9x5 service level agreement, offering onsite support with a 4-hour response time (LRS - Local Response Service) for Multifunction Printers (MFP) with Secure RIC (Remote Incident Control) capabilities. This service is designed to provide comprehensive support and maintenance, ensuring optimal performance and uptime for critical printing infrastructure. It includes remote and onsite technical assistance, parts replacement, and problem resolution during standard business hours (9 AM to 5 PM) on business days.