HPE 2YR 9x5 Proactive Care Onsite OCR-D Service

The HPE UD2C4E is an Electronic Pack (EPACK) providing 2 years of HPE Proactive Care (PC) service. This service offers 9x5 coverage, meaning support is available 9 hours a day, 5 days a week. It includes onsite support for eligible HPE products, specifically tailored for OCR-D (Optical Character Recognition - Document) solutions. Proactive Care helps customers improve IT performance and stability by providing enhanced support, including proactive monitoring, personalized technical advice, and rapid problem resolution to minimize downtime and optimize operational efficiency.