HPE 2Y 9x5 Proactive Care Service for Commercial

The HPE U17L0E is an Electronic Pack (EPACK) for a 2-year, 9x5 Proactive Care (PC) service. This service is designed for commercial customers in the UK and Ireland (UKNI) and provides comprehensive support to maintain the optimal performance and availability of HPE IT infrastructure. Proactive Care offers a combination of reactive support and proactive services, including advanced technical support, firmware and software updates, and proactive monitoring and analysis to help prevent issues before they impact operations. This service ensures rapid response and resolution for critical incidents,