HPE

HPE 4Y NBD Onsite w/DMR & Active Care Service

SKU: U18J9E

Service

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SKU
U18J9E

Description

The HPE U18J9E is an Electronic Pack (EPACK) offering 4 years of Next Business Day (NBD) Onsite support. This service includes Defective Media Retention (DMR), ensuring that customers can keep their defective storage media for security purposes. It also incorporates Active Care, providing proactive support and enhanced service levels to maintain optimal system performance and availability. This comprehensive service is designed to minimize downtime and protect critical data for HPE hardware.

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