HPE

HPE 5Y NBD w/Active Care/DMR Service

SKU: U22X5E

€290.68

In stock

The HPE U22X5E is an Electronic Pack (EPACK) for a 5-year service agreement, providing Next Business Day (NBD) support. This service includes Active Care and Comprehensive Defective Material Retention (CDMR), ensuring that in the event of a hardware failure, a replacement part or technician will be dispatched for arrival by the next business day. Active Care offers proactive support and enhanced service coordination, while CDMR allows customers to retain defective hard drives or other components, which is crucial for data security and compliance requirements. This service is designed to minimize downtime and protect sensitive information for critical IT infrastructure.