HPE

HPE 2Y 9x5 Proactive Care EDGOV Support

SKU: U25BYE

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Key specs

SKU
U25BYE

Description

The HPE U25BYE is an Electronic Pack (EPACK) for a 2-year Proactive Care service. This service provides 9x5 coverage, meaning support is available 9 hours a day, 5 days a week. It is specifically designed for UKNI (United Kingdom and Northern Ireland) EDGOV (Education and Government) customers. Proactive Care offers enhanced support beyond standard warranty, aiming to prevent issues and accelerate resolution when problems do occur, ensuring higher availability and operational efficiency for critical IT infrastructure.

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